Cross-Platform Help Desk Mobile App
Budget: €8 – €30 EUR
I need a mobile app for my help desk personnel. The primary function of this app is to provide more details about a caller by searching our company database. The app should support both iOS and Android platforms.
Key Features:
- Cross-platform compatibility (iOS and Android)
- should implement web service calls to an ERP/CRM solution to get data based on caller ID (phone number) and create a simple call log after the call was ended
- should provide flexibility (various parametrization)
Ideal Skills:
- Mobile app development (iOS and Android)
- Experience with web service integration
Please note, the app is not for ticket management, live chat support or knowledge base access - it's solely aimed at equipping our help desk personnel with detailed information about callers and automatic store the call event in the CRM database. Delivery of source code is required.
Key Features:
- Cross-platform compatibility (iOS and Android)
- should implement web service calls to an ERP/CRM solution to get data based on caller ID (phone number) and create a simple call log after the call was ended
- should provide flexibility (various parametrization)
Ideal Skills:
- Mobile app development (iOS and Android)
- Experience with web service integration
Please note, the app is not for ticket management, live chat support or knowledge base access - it's solely aimed at equipping our help desk personnel with detailed information about callers and automatic store the call event in the CRM database. Delivery of source code is required.