AI-Based Cloud Contact Center

Job ID: 37968137

Budget: $250 – $750 USD

I'm looking to set up a state-of-the-art, AI based contact center that will help me improve my customer service. I need a system that incorporates cutting-edge AI capabilities, including Natural Language Processing (NLP), Speech Recognition, and Sentiment Analysis.

Ideal Skills and Experience:
- Using google cloud free-trial features is ok
- Proven experience in setting up AI-based contact centers
- Comprehensive understanding of NLP, Speech Recognition and Sentiment Analysis
- Proficiency in dialogflow cx(no library or logic needed, i will do it all by myself)
- Experience with telephony integration, particularly in Cloud-based services
- Ability to set up a fullstack platform from scratch
- Familiarity with free CRM options to manage the platform, or custom. whatever is easy

i wanted a working model, the thing is its gotta be done fast, so thats y i am ok with free stuff there is, or paid 3rd party integration is also ok

This project will involve taking the system from concept to a live, functional platform, so please make sure to include your relevant past experiences in your bid.