Android app rejected - Eligibility Issue
Budget: $15 – $25 USD
Hello,
My app was suspended on Google Play Console, recently the review team sent me the reason:
===========
Hi developers at Insight,
Thanks again for contacting the Google Play team.
Please deactivate the non-compliant app bundle version 8 and submit again for further review process.
To deactivate the non-compliant version, please follow the steps below.
Go to your Play Console account.
1 - Select the app.
2 - Go to App bundle explorer.
3 - Select the noncompliant APK/app bundle's App version at the top right dropdown menu, and make a note of which releases they are under.
4 - Go to the track with the policy issue. It will be one of these 4 pages: Internal / Closed / Open testing or Production.
5 - Near the top right of the page, click Create new release (You may need to click Manage track first).
6 - If the release with the violating APK is in a draft state, discard the release.
7 - Add the policy-compliant version of app bundles or APKs.
8 - The noncompliant version of app bundles or APKs is under the "Not included" section of this release. For further guidance, please see the "Not included (app bundles and APKs)" section in this Play Console Help article.
9 - The new release is rolled out 100% and completely deactivates the noncompliant APK.
10 - To save any changes you make to your release, select Save.
11 - When you've finished preparing your release, select Review release.
If the noncompliant APK is released to multiple tracks, repeat steps 5-9 in each track.
Please note that after you submit an update to an existing app on your Play Console account, it can take some time for your app to be processed for standard publishing on Google Play. To check your submission status, you may follow the steps below:
1 - Sign in to your Play Console account.
2 - Select your app.
3 - On the left menu, select Release > Production or Testing.
Regards,
My app was suspended on Google Play Console, recently the review team sent me the reason:
===========
Hi developers at Insight,
Thanks again for contacting the Google Play team.
Please deactivate the non-compliant app bundle version 8 and submit again for further review process.
To deactivate the non-compliant version, please follow the steps below.
Go to your Play Console account.
1 - Select the app.
2 - Go to App bundle explorer.
3 - Select the noncompliant APK/app bundle's App version at the top right dropdown menu, and make a note of which releases they are under.
4 - Go to the track with the policy issue. It will be one of these 4 pages: Internal / Closed / Open testing or Production.
5 - Near the top right of the page, click Create new release (You may need to click Manage track first).
6 - If the release with the violating APK is in a draft state, discard the release.
7 - Add the policy-compliant version of app bundles or APKs.
8 - The noncompliant version of app bundles or APKs is under the "Not included" section of this release. For further guidance, please see the "Not included (app bundles and APKs)" section in this Play Console Help article.
9 - The new release is rolled out 100% and completely deactivates the noncompliant APK.
10 - To save any changes you make to your release, select Save.
11 - When you've finished preparing your release, select Review release.
If the noncompliant APK is released to multiple tracks, repeat steps 5-9 in each track.
Please note that after you submit an update to an existing app on your Play Console account, it can take some time for your app to be processed for standard publishing on Google Play. To check your submission status, you may follow the steps below:
1 - Sign in to your Play Console account.
2 - Select your app.
3 - On the left menu, select Release > Production or Testing.
Regards,