Zendesk Explore Reports Setup

I need a quick-turnaround boost to my Zendesk Explore dashboards. Right now we capture three key custom fields—“Time Taken,” “Client Nme,” and “Type of Task”—but we are not getting the insight we need from them.

Here’s what I want to walk away with:
• A report that rolls up total Time Taken by each client so I can immediately see where our hours are going.
• A comparison view that lets me benchmark client performance at a glance.
• A clear chart of the most common task types, ideally filterable by client or date so trends jump out.

I expect the setup, formulas, and visual layout to take only a couple of hours for someone already fluent with Zendesk Explore (datasets, custom metrics, calculated attributes, filters, and dashboard publishing). If this goes smoothly, I have a backlog of deeper optimisation work ready to follow.

To be considered, please show me something tangible you’ve built—attach a screenshot or share a view-only link to a Zendesk Explore dashboard you created. A brief note on the challenges you solved in that example will help me understand your approach.

I read every genuine message, so please keep your response specific to this request—no boilerplate. Looking forward to seeing what you’ve done and how quickly we can level up our reporting.