Airbnb & Vrbo Reputation Management
Budget: $750 – $1,500 USD
I manage several short-term rentals and want a seasoned reputation specialist to take full ownership of my public reviews. The focus is on Airbnb and, to a slightly lesser extent, Vrbo, with the clear objective of lifting my overall host ratings.
Here is what I expect:
• Daily monitoring of new guest comments
• Prompt, courteous, brand-aligned replies that reflect my voice
• Proactive outreach or dispute submissions when a review violates platform guidelines and can be removed
• A concise weekly report summarising actions taken, reviews addressed or challenged, and any rating movements
A proven track record handling review portals, knowledge of Airbnb’s and Vrbo’s dispute processes, and the tact to turn even critical feedback into a positive brand moment are essential. If that sounds like your day-to-day, let’s talk.
Here is what I expect:
• Daily monitoring of new guest comments
• Prompt, courteous, brand-aligned replies that reflect my voice
• Proactive outreach or dispute submissions when a review violates platform guidelines and can be removed
• A concise weekly report summarising actions taken, reviews addressed or challenged, and any rating movements
A proven track record handling review portals, knowledge of Airbnb’s and Vrbo’s dispute processes, and the tact to turn even critical feedback into a positive brand moment are essential. If that sounds like your day-to-day, let’s talk.