E-Commerce Account Management & Support

I operate three online stores—Amazon Seller Central, eBay Seller Hub, and a Shopify storefront—and I’m ready to turn the day-to-day workload over to a capable partner. The priorities are straightforward but critical: keep listings fresh and optimized, answer customers promptly (my shoppers expect phone support first), and resolve any return or post-sale issues before they escalate.

You’ll be jumping straight into live accounts, so proven experience with Amazon listing tools, eBay item specifics, and the Shopify admin is essential. Fluent spoken English is a must because most inquiries come by phone, though you’re free to back that up with email or live-chat transcripts when helpful.

Deliverables
• New or updated product listings uploaded daily with correct images, titles, bullet points, and SEO keywords
• Real-time phone support for incoming customer calls during agreed hours, with concise call notes logged afterward
• Return and issue resolutions recorded in each platform’s dashboard, plus a brief weekly summary of trends or recurring problems

If you can maintain high seller metrics while giving my customers the personable experience they expect, let’s talk and get you onboarded to all three platforms.