Amazon LTL loss Claim Follow-Up

Job ID: 39985321

Budget: $10 – $30 CAD

The claim for my lost LTL shipment has dragged on for weeks. I have already provided Amazon with every piece of evidence they first asked for—proof of shipment, the full invoice set, and a detailed communication log—yet the case is still stuck in a loop of “please send more documents.” Their latest request is proof of ownership, and each reply from my side seems to land in another automated queue.

What I need now is a sharp communicator who speaks Amazon’s language, can step into Seller Central, review the existing case thread, and craft responses that move the investigation forward instead of sideways. This includes:

• Auditing the entire message history so you know exactly what’s been said, promised, or contradicted.
• Drafting concise, persuasive follow-ups that reference Amazon policy and attach the right supporting files in the format Amazon prefers.
• Escalating the ticket through the correct internal paths when frontline support stalls.
• Keeping me updated with a brief summary after each interaction so I always know where the claim stands.

You will have full access to the case correspondence and all shipment paperwork, including proof of ownership once we connect. My goal is simple: get Amazon to acknowledge the loss, close the investigation, and process reimbursement without another round of document fishing. If you have a record of untangling stuck FBA or LTL claims, I’m ready to hand this over immediately.