Part-time Sr. Dev-Ops and Customer Support - Europe-based applicants only

Job ID: 35507783

Budget: $15 – $25 USD

We're looking to fill the role of customer support and Dev-Ops for our European-based customers.

The responsibilities and tasks include the following:
- Provide excellent customer service to customers via ticket system, email, and chat
- Troubleshoot customer issues by working with the developers and other support team members
- Assist with software development tasks (testing, bug fixes) and resolving bugs in the code, testing fixes

Requirements:
- EU Based applicant (as per our GDPR requirements)
- Excellent English written and oral communication
- Able to work within an asynchronous team

The hours are part time to start with the opportunity to work full time as the business expands as well as in different areas of the business. Full training is provided.
If you're interested please also tell us what the most impressive customer service experience you ever received was.