Need help in Amazon selling funds on hold by amazon
Budget: ₹1,500 – ₹12,500 INR
Project Description: Need assistance in resolving the issue of Amazon holding my funds for an existing business.
Skills and Experience needed:
- Expertise in Amazon selling and resolving payment related issues
- Strong understanding of Amazon's policies and procedures
- Experience in communicating with Amazon support and resolving fund holding problems
- Knowledge of documentation required to support the resolution process
Performance notification by amazon
On 19 nov 2023
Your Amazon seller account has been placed under temporary review. While your account is under review, funds will remain in your account but you will not be able to receive any disbursements during the review period in accordance with section 2 of the Amazon Services Business Solutions Agreement:
https://sellercentral.amazon.in/gp/help/external/G1791
During the review period, your seller account will remain active and you will continue to receive orders. If you have outstanding un-shipped or open orders during this time, please continue fulfilling these. Once we complete the review, funds disbursement may be undertaken.
Why did this happen?
Your current sales volumes are not supported by buyer feedback or an established sales history. As a result, we are reviewing your Amazon seller account. Review the Amazon policy regarding "Selling Policies and Seller Code of Conduct":
https://sellercentral.amazon.in/gp/help/G1801
How do I expedite the review of my account?
If you believe there has been an error or you would like the review process expedited, submit an explanation to
Your submission should address all following points, where applicable:
-- Updated tracking information for any recent seller-fulfilled orders or verification that current uploaded tracking information is correct. Tracking information may be provided in the Manage Orders section of your seller account. If you are an Amazon Easy Ship seller or use Fulfillment by Amazon (FBA), confirm that you use this service as part of your submission and disregard the need to provide tracking information.
-- Evidence of delivery of any recent seller-fulfilled orders which have been refunded or received a chargeback. This may include buyer confirmation of receipt or proof of delivery documentation. If you are an Amazon Easy Ship seller or use Fulfillment by Amazon (FBA), confirm that you use this service as part of your submission and disregard the need to provide evidence of delivery.
If you have not already done so, you may request feedback from your buyers. When contacting a buyer, it is prohibited to pressure a buyer or offer incentives for feedback. Read the "Customer product reviews policies" for more information:
https://sellercentral.amazon.in/gp/help/external/YRKB5RU3FS5TURN
-- Evidence to support the identification of your business. This may include business website (URL or physical store address), utility bills, supplier invoices, tax filings, or company bank information. Ensure all applicable business information is up to date in your Seller Central account. Although this is not mandatory, this can help expedite the verification of your business and the account review process.
-- If applicable, reasons and any further supporting evidence associated with recent rise in refund or chargeback activities. For example, if you are proactively issuing refunds due to logistics issues or faulty products, provide evidence associated with these for consideration during your review.
Performance notification by amazon
On 16 dec 2023
Hello,
We received your appeal regarding the reserve that was placed on your account but do not have enough information to remove the hold at this time. We will continue the hold on your funds until we make the final decision on your account. This amount may change depending on your account status.
If you believe there has been an error, please submit an explanation to
Your explanation should include the following information:
-- Evidence or examples that demonstrate your account complies with our Selling Policies and Seller Code of Conduct.
Skills and Experience needed:
- Expertise in Amazon selling and resolving payment related issues
- Strong understanding of Amazon's policies and procedures
- Experience in communicating with Amazon support and resolving fund holding problems
- Knowledge of documentation required to support the resolution process
Performance notification by amazon
On 19 nov 2023
Your Amazon seller account has been placed under temporary review. While your account is under review, funds will remain in your account but you will not be able to receive any disbursements during the review period in accordance with section 2 of the Amazon Services Business Solutions Agreement:
https://sellercentral.amazon.in/gp/help/external/G1791
During the review period, your seller account will remain active and you will continue to receive orders. If you have outstanding un-shipped or open orders during this time, please continue fulfilling these. Once we complete the review, funds disbursement may be undertaken.
Why did this happen?
Your current sales volumes are not supported by buyer feedback or an established sales history. As a result, we are reviewing your Amazon seller account. Review the Amazon policy regarding "Selling Policies and Seller Code of Conduct":
https://sellercentral.amazon.in/gp/help/G1801
How do I expedite the review of my account?
If you believe there has been an error or you would like the review process expedited, submit an explanation to
Your submission should address all following points, where applicable:
-- Updated tracking information for any recent seller-fulfilled orders or verification that current uploaded tracking information is correct. Tracking information may be provided in the Manage Orders section of your seller account. If you are an Amazon Easy Ship seller or use Fulfillment by Amazon (FBA), confirm that you use this service as part of your submission and disregard the need to provide tracking information.
-- Evidence of delivery of any recent seller-fulfilled orders which have been refunded or received a chargeback. This may include buyer confirmation of receipt or proof of delivery documentation. If you are an Amazon Easy Ship seller or use Fulfillment by Amazon (FBA), confirm that you use this service as part of your submission and disregard the need to provide evidence of delivery.
If you have not already done so, you may request feedback from your buyers. When contacting a buyer, it is prohibited to pressure a buyer or offer incentives for feedback. Read the "Customer product reviews policies" for more information:
https://sellercentral.amazon.in/gp/help/external/YRKB5RU3FS5TURN
-- Evidence to support the identification of your business. This may include business website (URL or physical store address), utility bills, supplier invoices, tax filings, or company bank information. Ensure all applicable business information is up to date in your Seller Central account. Although this is not mandatory, this can help expedite the verification of your business and the account review process.
-- If applicable, reasons and any further supporting evidence associated with recent rise in refund or chargeback activities. For example, if you are proactively issuing refunds due to logistics issues or faulty products, provide evidence associated with these for consideration during your review.
Performance notification by amazon
On 16 dec 2023
Hello,
We received your appeal regarding the reserve that was placed on your account but do not have enough information to remove the hold at this time. We will continue the hold on your funds until we make the final decision on your account. This amount may change depending on your account status.
If you believe there has been an error, please submit an explanation to
Your explanation should include the following information:
-- Evidence or examples that demonstrate your account complies with our Selling Policies and Seller Code of Conduct.