Amazon Reputation Management Needed

I'm seeking a professional with expertise in managing and enhancing the reputation of our Amazon store. We're currently facing the challenge of negative reviews. We need someone to implement strategies to counter this. An understanding of the variables impacting Amazon ratings and how to positively influence them is essential.

Key qualities required:
- Comprehensive experience with Amazon's review system
- Proven track record of improving an Amazon store's reputation
- Ability to identify whether bad reviews are specific to certain products
- Quick and efficient action takedown process for inappropriate reviews