AWS software product designer

Cyber awareness saas based platform.
## 2. User Requirements

### 2.1 User Roles

1. **General Users**: These are individuals who access the platform to learn about cyber security best practices and improve their knowledge.
2. **Administrators**: These users have elevated privileges and can manage the platform's content, user accounts, and access analytics.

### 2.2 User Features

1. User Registration and Authentication:
- Ability for users to create accounts with a unique username and password.
- Secure authentication mechanisms, including password hashing and encryption.
- Support for social media account integration (optional).
- "Forgot password" functionality to reset passwords securely.

2. User Dashboard:
- Personalized dashboard displaying relevant information and progress.
- Ability for users to track their completed courses, achievements, and performance.

3. Course Content:
- A variety of interactive courses covering topics such as phishing, password security, social engineering, malware, etc.
- Multimedia content, including text, images, videos, and quizzes.
- Course progress tracking and completion certificates.

4. Assessments and Quizzes:
- Regular quizzes to test users' knowledge and understanding.
- Randomized question banks for each quiz.
- Immediate feedback on quiz results, highlighting correct answers and explanations for incorrect answers.

5. Gamification Elements:
- Badges, points, and leaderboards to incentivize user engagement and progress.
- Challenges and achievements to motivate users to explore more content and complete courses.

6. News and Updates:
- Real-time updates on the latest cyber security threats, vulnerabilities, and best practices.
- Notifications to alert users about critical security information.

7. Discussion Forums:
- Online forums for users to ask questions, share experiences, and seek advice from other users and experts.
- Moderation features to ensure a safe and respectful environment.

8. Reporting and Analytics:
- Analytics dashboard for administrators to track user engagement, progress, and overall platform usage.
- User-specific and aggregated reports on completion rates, quiz performance, and areas needing improvement.

9. Notifications and Reminders:
- Email or in-platform notifications to remind users about pending courses, new content, or upcoming events.