Amazon Negative Reviews Removal

My automotive product on Amazon is facing negative reviews. I need an experienced freelancer to help me manage and remove these negative reviews in an ethical and professional manner.

Key Responsibilities:
- Review and analyze the negative feedback
- review amazon terms of service for review removal.
- create a ticket with amazon support, and follow up on cases to remove reviews.

Ideal Candidate:
- Proven track record of managing and removing negative reviews on Amazon
- Strong communication and customer service skills

Please note that I have not directly addressed the issues with the customers before.