Solving issue with order in ALIBABA (I need someone especialist in ALIBABA)

Job ID: 31628626

Budget: €20 – €30 EUR

Good Morning!
I had a problem with an order in ALIBABA, and I can't seem to solve it.

I bought an item, and I paid by Bank Transfer to the account indicated by the system based in Luxembourg but the seller does not confirm the transfer. The order still shows as "awaiting payment" when I have already paid.

The seller does not answer my requests by chart.

I have already talked to the support system in ALIBaba but they can't solve the problem.

I need someone who knows the ALIBABA platform and can solve this problem.

If the freelancer can solve the problem I will double the payment (tip).

Thanks, Joseph
Related categories: Alibaba