instagram error Gohighlevel duplicate contacts and pipeline
Budget: €30 – €250 EUR
hello, I have GHL connected to Instagram and several automations. I have a problem and it is that when the user schedules a sales call, GHL does not detect it and duplicates the contact, that is, once the user schedules, two contacts are made. The automation of the agenda reminder is sent through WhatsApp, email (and it should also be sent through Instagram and it is not sent because it does not detect that it is that user). Is there a solution?
I have an automation for when they schedule a call, I send WhatsApp, email and Instagram DM, the Instagram DM is not recognized by gohighlevel and it separates the contact. They don't know that the person on Instagram is the same one who scheduled the call, can I explain?
I also need several more actions such as, moving "send agenda" automatically in the pipeline, that is, GHL detects that I have sent an agenda link via Instagram, and automatically moves it to this pipeline.
I have an automation for when they schedule a call, I send WhatsApp, email and Instagram DM, the Instagram DM is not recognized by gohighlevel and it separates the contact. They don't know that the person on Instagram is the same one who scheduled the call, can I explain?
I also need several more actions such as, moving "send agenda" automatically in the pipeline, that is, GHL detects that I have sent an agenda link via Instagram, and automatically moves it to this pipeline.