Airbnb Virtual Assistant & Listing Manager
Budget: $15 – $25 USD
I manage a growing short-term rental portfolio on Airbnb and need day-to-day help that keeps both the calendar and the guests running smoothly.
Guest communication
• Answer booking inquiries in a warm, professional tone within my standard 15-minute response window.
• Send scheduled check-in and check-out instructions through the Airbnb messaging centre.
• Provide on-call support during a guest’s stay, escalating only the issues I specifically flag.
Listing management
• Keep headlines, pricing, photos and descriptions current so the listing always reflects real-time availability and seasonal rates.
• Track upcoming gaps in the calendar and suggest ways to improve occupancy.
Property maintenance coordination
• Stay in touch with cleaners and handymen; schedule them between reservations and confirm jobs are finished.
• Flag any maintenance notes that guests leave, then coordinate the fix and update me once it’s resolved.
All work happens inside the Airbnb dashboard plus the Google tools we already use for shared calendars and task sheets.
Deliverables are accepted once I can see:
1. Response times under 15 minutes in the Airbnb analytics.
2. Listings fully updated each Friday.
3. Maintenance tickets opened, assigned and closed inside the shared sheet.
If you are already confident working in Airbnb’s host tools and can commit to consistent coverage, you will fit right in.
Guest communication
• Answer booking inquiries in a warm, professional tone within my standard 15-minute response window.
• Send scheduled check-in and check-out instructions through the Airbnb messaging centre.
• Provide on-call support during a guest’s stay, escalating only the issues I specifically flag.
Listing management
• Keep headlines, pricing, photos and descriptions current so the listing always reflects real-time availability and seasonal rates.
• Track upcoming gaps in the calendar and suggest ways to improve occupancy.
Property maintenance coordination
• Stay in touch with cleaners and handymen; schedule them between reservations and confirm jobs are finished.
• Flag any maintenance notes that guests leave, then coordinate the fix and update me once it’s resolved.
All work happens inside the Airbnb dashboard plus the Google tools we already use for shared calendars and task sheets.
Deliverables are accepted once I can see:
1. Response times under 15 minutes in the Airbnb analytics.
2. Listings fully updated each Friday.
3. Maintenance tickets opened, assigned and closed inside the shared sheet.
If you are already confident working in Airbnb’s host tools and can commit to consistent coverage, you will fit right in.