Email RPA for Customer Support

I’m looking to set up a straightforward robotic process automation that tackles our email-based customer service workload. The goal is to replace repetitive inbox tasks with a UiPath

Scope
• Map the current email flow (inbox triage, tagging, basic replies or routing).
• Design and build a simple, reliable workflow in UiPath that executes those steps end-to-end.
• Deploy the bot in an environment I can test quickly and iterate on.

What I’ll provide
• Access to a sandbox mailbox with sample messages.
• Response templates and routing rules we already follow.

What I need back
• The automation file(s) and any dependencies.
• A brief read-me explaining how to install, run, and tweak key variables.
• A short screen-share or recorded demo confirming the bot processes at least a handful of live emails without manual intervention.

I value clean, well-commented sequences over complex extras, so keep the build lean and maintainable.