Synapse: RAG-Based AI Knowledge Bank

Job ID: 39646915

Budget: $250 – $750 USD

Project Title:

Synapse – A Saudi-Hosted, RAG-Based AI Knowledge Bank Management Platform


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Platform Overview:

Synapse is a secure, cloud-native, AI-powered Knowledge Bank Management System built on top of a Retrieval-Augmented Generation (RAG) architecture. It enables organizations to centralize their internal knowledge and provide intelligent, real-time access through natural language.

Unlike conventional systems, Synapse leverages Saudi Arabia-hosted LLMs like DeepSeek, GiminAI, or Falcon to deliver AI capabilities while ensuring data residency, privacy, and regulatory compliance (e.g., NDMO, SDAIA guidelines).


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Core Value Proposition:

Synapse helps teams:

Instantly retrieve answers from internal documents

Auto-generate SOPs, meeting summaries, and training content

Use a live, embeddable AI chat assistant (like Tawk.to)

Visualize and connect knowledge across teams and systems


All content is hosted, processed, and embedded inside the Kingdom of Saudi Arabia, ensuring enterprise and public sector readiness.


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Built for Saudi Enterprises & Government:

NDMO Compliant (National Data Management Office)

Arabic + English support

Hosted on local infrastructure (STC Cloud, Salam, Aramco Digital)

Zero dependency on OpenAI or US-hosted services



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Key Modules

1. AI Knowledge Bank Core

Upload internal documents (PDF, DOCX, HTML, Notion, Confluence)

Automatic tagging, chunking, and embedding via GiminAI or DeepSeek

Fast Q&A via RAG (retrieval-augmented generation)

Cited answers only (with source links)

Version history and team-level access control



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2. Genie Cards (Instant Knowledge Summons)

Scenario-based queries → actionable, summarized cards

Contains:

Title

Summary

Action Steps

Related Documents

Tags


Export as PDF or insert into SOPs



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3. Embedded AI Chat Assistant (like Tawk.to)

Add a smart, branded chat widget to websites, portals, or intranet

Powered by internal knowledge only (RAG)

Logs unanswered questions

Supports human fallback/escalation

Full Arabic + English support



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4. AI-Powered Document Generator

Prompt-to-SOP or Prompt-to-Manual generation

Choose structure, tone, department context

Can be auto-reviewed and approved

Stored back in the knowledge base



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5. Smart Meeting Summarizer

Upload voice or transcript from Zoom, Teams, Meet

Extracts:

Summary

Decisions

Action items

Pain points


Can generate Genie Cards automatically



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6. Visual Knowledge Mapper

Interactive graph connecting:

Documents

Teams

Topics

Projects


Helps explore gaps, redundancies, and cross-team knowledge



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Technical Stack (Saudi-Hosted)

Layer Technology/Provider

LLM DeepSeek, GiminAI, Falcon-180B (private host)
Embedding SentenceTransformers (hosted locally)
Vector DB Qdrant or Weaviate (on STC Cloud / Salam)
Backend FastAPI / Node.js
Frontend React + Tailwind CSS
Storage STC Cloud / Aramco Digital
Authentication Firebase Auth, Auth0, or NDMO-compliant OAuth2
Hosting Inside Saudi Arabia (required)



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Use Cases:

Government ministries (policy knowledge base)

Healthcare providers (NDMO/HIPAA-compliant documentation)

Enterprises (CX playbooks, training materials, IT SOPs)

Contact centers (live support + AI assistant)



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Deliverables:

Full-stack web platform (frontend + backend)

Admin panel and user management

Embeddable chat widget

AI integrations via local LLMs (GiminAI, DeepSeek, etc.)

Knowledge base UI + visual mapper

Secure KSA-based deployment (Docker, Kubernetes optional)