WhatsApp AI Sales Automation (Whatsapp+OpenAI+Zapier

Job ID: 40267535

Budget: ₹12,500 – ₹37,500 INR

Project Overview

We are a Honda 2-wheeler dealership in Delhi looking to build a WhatsApp-based AI Sales Assistant that:

Responds to customer enquiries in Hindi & English

Has structured product knowledge (Activa, SP125, Shine, etc.)

Handles competitor comparison

Auto-follows up with leads

Sends ₹500 booking token payment link (Razorpay)

Escalates hot leads to human sales team

This is a one-time setup project with clear scope.

1. Core Requirements

The system must include:

a) WhatsApp Business API Integration

Setup using Interakt / Gupshup / Meta Cloud API

Handle template messages + normal conversation window

Maintain conversation memory (minimum 7 days context)

b) AI Integration (OpenAI API)

GPT-based conversational AI

Hindi-first tone (natural, non-robotic)

Automatic English switch if user types English

Structured prompt design

Objection handling logic

Two sales personas:

Rajiv (Sales Executive)

Amit (Finance Specialist)

c) Lead Reactivation System

Bulk but controlled messaging (700 old leads)

Segmentation by model

Batch sending logic (not spam blast)

Follow-up automation (Day 2, Day 4, Day 7)

d) Razorpay Integration

Send ₹500 booking token link

Webhook confirmation handling

Notify sales manager after payment

Status update in Google Sheet / CRM

2) Zapier Automation

Save leads in Google Sheet

Tag: Hot / Warm / Cold

Notify team for high-intent leads

Trigger follow-up flows

3) Technical Expectations

Developer must have experience with:

WhatsApp Business API

OpenAI API integration

Zapier automation

Razorpay payment gateway

Basic backend (Node.js / Python preferred)

4) Must explain:

How conversation memory will be handled

Where hosting will be done

How data security will be maintained

5) Deliverables

Fully working WhatsApp AI Sales Assistant

Admin documentation

API keys under our control

Hosting under our account

2 weeks post-deployment support