Telegram Customer Support Chat Setup

Job ID: 40066265

Budget: $15 – $25 USD

I want to give my users an easy way to reach me through Telegram and receive timely support. Your task is to configure a dedicated customer-support chat flow on that platform: create or fine-tune the bot, connect the webhook or relevant API, and make sure incoming messages land where I can quickly read and reply.

All I need is a clean support experience on Telegram—no website widget or mobile-app build for now—so please focus your solution entirely on Telegram’s features and best practices. When you hand the work back, I expect credentials or tokens stored safely, a brief walk-through of how to add additional agents, and a quick test session proving everything works end to end.