AI Help Scout Automation Setup

Current stack:

Help Scout
Make.com
OpenAI
Google Sheets
Later: Shopify Draft Orders

What I already have:

Make scenario created
Help Scout trigger connected
OpenAI classifier connected
Router with 4 branches:
FAQ
Quote requests
Missing information
Supplier requests
Google Sheets with:
FAQ answers
product pricing
AI rules

What I need help with:

Fix Help Scout webhook triggering reliably
Configure OpenAI structured output correctly
Configure Router filters correctly
Connect Google Sheets lookups correctly
Create Help Scout draft replies automatically
Make the full flow stable and production-ready
Test the entire workflow end-to-end

Desired workflow:
Help Scout email
→ AI classifies message
→ Make router selects correct flow
→ Google Sheets lookup
→ AI/dynamic draft response
→ Draft reply created in Help Scout

Future phase:

Shopify Draft Orders
Supplier requests
WhatsApp automation
AI-generated quotes

Looking for someone experienced with:

Make.com
Help Scout API/webhooks
OpenAI integrations
Google Sheets automation
AI workflow automation

Need someone who can jump on quickly and help finalize setup + debugging.