Founding Operator & Systems Builder (AI-Native) – Clinical Research SMO
Budget: $2 – $8 USD
The Mission:
We are launching a national Clinical Research Site Management Organization (SMO) designed from day one to be AI-native. We are moving away from legacy spreadsheets and manual patient recruitment and are building a tech-forward infrastructure that scales across sites and studies.
The Role:
As the Founding Operator & Systems Builder, you will help design, implement, and continuously improve the operational backbone of our SMO. You will work directly with leadership to translate real-world clinical workflows into robust, automated, AI-supported systems for site management, study startup, patient recruitment, and ongoing operations.
Key Responsibilities:
Map current clinical research and SMO workflows into clear processes and SOPs.
Design and help implement an AI-native operations stack for site management and CTMS-related activities.
Collaborate with product/engineering to specify and iterate on internal tools and automations.
Set up dashboards, tracking, and reporting that replace manual spreadsheets and ad-hoc methods.
Continuously identify bottlenecks and propose systems-level improvements to scalability, quality, and compliance.
Required Experience:
Hands-on experience in clinical research, clinical trials, or SMO/site management operations.
Familiarity with clinical systems (CTMS, eSource, or similar) and regulated workflows.
Strong systems-thinking mindset and ability to design and document repeatable processes.
Comfortable working in an early-stage, fast-moving environment with evolving requirements.
Nice to Have:
Experience working with AI/automation tools to streamline operations.
Background collaborating with technical teams (product, engineering, data).
What We Offer:
Long-term, high-ownership role in building a national SMO platform from the ground up.
Opportunity to shape how AI is embedded into day-to-day clinical operations.
Remote, flexible collaboration with a growing, tech-forward team.
When applying, please:
Share relevant experience in clinical trials/SMO operations and CTMS or similar systems.
Describe one example where you designed or improved an operational system or workflow.
Include your hourly rate (within 2–8 USD/hr) and typical availability per week.
Skills:
Clinical Trial
Clinical Systems / CTMS
Operations design & SOPs
Process mapping
AI/automation-friendly mindset
We are launching a national Clinical Research Site Management Organization (SMO) designed from day one to be AI-native. We are moving away from legacy spreadsheets and manual patient recruitment and are building a tech-forward infrastructure that scales across sites and studies.
The Role:
As the Founding Operator & Systems Builder, you will help design, implement, and continuously improve the operational backbone of our SMO. You will work directly with leadership to translate real-world clinical workflows into robust, automated, AI-supported systems for site management, study startup, patient recruitment, and ongoing operations.
Key Responsibilities:
Map current clinical research and SMO workflows into clear processes and SOPs.
Design and help implement an AI-native operations stack for site management and CTMS-related activities.
Collaborate with product/engineering to specify and iterate on internal tools and automations.
Set up dashboards, tracking, and reporting that replace manual spreadsheets and ad-hoc methods.
Continuously identify bottlenecks and propose systems-level improvements to scalability, quality, and compliance.
Required Experience:
Hands-on experience in clinical research, clinical trials, or SMO/site management operations.
Familiarity with clinical systems (CTMS, eSource, or similar) and regulated workflows.
Strong systems-thinking mindset and ability to design and document repeatable processes.
Comfortable working in an early-stage, fast-moving environment with evolving requirements.
Nice to Have:
Experience working with AI/automation tools to streamline operations.
Background collaborating with technical teams (product, engineering, data).
What We Offer:
Long-term, high-ownership role in building a national SMO platform from the ground up.
Opportunity to shape how AI is embedded into day-to-day clinical operations.
Remote, flexible collaboration with a growing, tech-forward team.
When applying, please:
Share relevant experience in clinical trials/SMO operations and CTMS or similar systems.
Describe one example where you designed or improved an operational system or workflow.
Include your hourly rate (within 2–8 USD/hr) and typical availability per week.
Skills:
Clinical Trial
Clinical Systems / CTMS
Operations design & SOPs
Process mapping
AI/automation-friendly mindset