AI Calling Agent SIP & Cloud PBX Specialist
Budget: ₹500,000 – ₹1,000,000 INR
Telephony Engineer (SIP Trunk & Cloud PBX Specialist for AI Calling Agent Deployment)
Job Type: Full-Time (Remote or On-Site)
We are seeking a highly skilled Telephony Engineer with deep expertise in SIP trunk configuration, Cloud PBX management, and Asterisk/FreePBX (Streix) setup to support the deployment of our flagship AI product iCall – an intelligent AI Calling Agent platform. The selected candidate will play a key role in integrating telephony infrastructure with our AI systems, ensuring smooth inbound and outbound calling functionality for our global customers.
Key Responsibilities:
1.Configure, test, and maintain SIP trunks with various telecom providers.
2.Set up and manage Cloud PBX systems, ensuring reliable voice routing and call handling.
3.Deploy, configure, and maintain Streix / Asterisk servers for iCall AI agent operations.
4.Integrate the PBX system with the iCall AI platform, ensuring seamless API communication and call handling.
5.Perform call routing, IVR configuration, call recording, and voice quality optimization.
6.Troubleshoot SIP signaling issues, call drops, latency, and codec mismatches.
7.Work closely with AI engineers and developers to ensure end-to-end voice system reliability.
8.Manage telephony performance monitoring, reporting, and capacity planning.
10.Coordinate with telecom providers for SIP trunk provisioning, testing, and escalation support.
11.Ensure compliance with VoIP security standards and implement firewall/SBC configurations when necessary.
Required Skills & Experience:
1. 5+ years of experience in VoIP / Telephony engineering.
2. Proven expertise with SIP trunk configuration, troubleshooting SIP signalling and RTP streams.
3.Hands-on experience with Cloud PBX systems (e.g., FreePBX, 3CX, FusionPBX, or similar).
4. Strong understanding of Asterisk / Streix server configuration and administration.
5. Familiarity with call flow design, IVR setup, and API-based call management.
6. Working knowledge of network protocols (TCP/IP, UDP, NAT, VPN) and firewall configuration for VoIP systems.
7. Experience integrating telephony with AI or chatbot calling systems is a plus.
8.Proficiency with Linux server environments and VoIP monitoring tools (SIP logs, Wireshark, SNGREP, etc.).
9.Excellent problem-solving, communication, and documentation skills.
10. Persian (Farsi) speaking preferred; English communication is essential.
Preferred Qualifications:
1. Certifications such as Asterisk Certified Professional (dCAP), 3CX Certified Engineer, or equivalent.
2. Experience with Twilio, Telnyx, Vonage, or similar SIP providers.
3. Prior experience in deploying AI calling or contact center automation systems.
What We Offer:
1. Opportunity to work with a next-generation AI communication platform (iCall).
2. Flexible working environment.
3. Competitive salary and performance-based bonuses.
4. Growth potential in AI and telephony integration projects across global clients.
Apply to #2024 #das #arpita #gmail.com
Job Type: Full-Time (Remote or On-Site)
We are seeking a highly skilled Telephony Engineer with deep expertise in SIP trunk configuration, Cloud PBX management, and Asterisk/FreePBX (Streix) setup to support the deployment of our flagship AI product iCall – an intelligent AI Calling Agent platform. The selected candidate will play a key role in integrating telephony infrastructure with our AI systems, ensuring smooth inbound and outbound calling functionality for our global customers.
Key Responsibilities:
1.Configure, test, and maintain SIP trunks with various telecom providers.
2.Set up and manage Cloud PBX systems, ensuring reliable voice routing and call handling.
3.Deploy, configure, and maintain Streix / Asterisk servers for iCall AI agent operations.
4.Integrate the PBX system with the iCall AI platform, ensuring seamless API communication and call handling.
5.Perform call routing, IVR configuration, call recording, and voice quality optimization.
6.Troubleshoot SIP signaling issues, call drops, latency, and codec mismatches.
7.Work closely with AI engineers and developers to ensure end-to-end voice system reliability.
8.Manage telephony performance monitoring, reporting, and capacity planning.
10.Coordinate with telecom providers for SIP trunk provisioning, testing, and escalation support.
11.Ensure compliance with VoIP security standards and implement firewall/SBC configurations when necessary.
Required Skills & Experience:
1. 5+ years of experience in VoIP / Telephony engineering.
2. Proven expertise with SIP trunk configuration, troubleshooting SIP signalling and RTP streams.
3.Hands-on experience with Cloud PBX systems (e.g., FreePBX, 3CX, FusionPBX, or similar).
4. Strong understanding of Asterisk / Streix server configuration and administration.
5. Familiarity with call flow design, IVR setup, and API-based call management.
6. Working knowledge of network protocols (TCP/IP, UDP, NAT, VPN) and firewall configuration for VoIP systems.
7. Experience integrating telephony with AI or chatbot calling systems is a plus.
8.Proficiency with Linux server environments and VoIP monitoring tools (SIP logs, Wireshark, SNGREP, etc.).
9.Excellent problem-solving, communication, and documentation skills.
10. Persian (Farsi) speaking preferred; English communication is essential.
Preferred Qualifications:
1. Certifications such as Asterisk Certified Professional (dCAP), 3CX Certified Engineer, or equivalent.
2. Experience with Twilio, Telnyx, Vonage, or similar SIP providers.
3. Prior experience in deploying AI calling or contact center automation systems.
What We Offer:
1. Opportunity to work with a next-generation AI communication platform (iCall).
2. Flexible working environment.
3. Competitive salary and performance-based bonuses.
4. Growth potential in AI and telephony integration projects across global clients.
Apply to #2024 #das #arpita #gmail.com