AI Voice Support SaaS Build

We are looking to build a web-based SaaS platform that enables businesses to automate inbound and outbound phone calls using AI-powered voice agents.
The system should handle customer conversations in natural language, provide real-time call intelligence, and allow seamless handoff to human agents when required.

This is a serious, long-term project, and we are looking for experienced freelancers or a small team who can deliver production-ready work with clean architecture and proper documentation.

Core Functional Requirements
1. AI Voice Agent
2. Call Management
3. Real-Time & Post-Call Intelligence
4. Admin & Dashboard
5. Integrations
6. SaaS Architecture

Deliverables
1. Complete source code (backend + frontend)
2. API documentation
3. Deployment guide
4. Database schema
5. Basic system architecture diagram
6. Handover support after completion

To Apply, Please Share:
1. Relevant past projects (especially AI / voice / SaaS)
2. Tech stack you propose
3. Estimated timeline and milestones
4. Your role (individual / team)