AI-Powered SaaS Development for Businesses

Job ID: 40492072

Budget: ₹12,500 – ₹37,500 INR

Build MVP for AI Front Desk SaaS (WhatsApp + Website Chat + Lead Management)

Project Description

Hello,

I am building a SaaS platform called "AI Front Desk" that helps service businesses automate customer inquiries, lead capture, appointment booking, and follow-ups using AI.

The initial MVP should work for multiple industries such as:

Clinics
Law firms
Real estate agencies
Cleaning companies
Gaming / snooker cafés

The goal is to create a white-label AI receptionist that can answer customer questions, collect lead information, and book appointments.

Core Features Required
1. Admin Dashboard

Business owners should be able to:

Create an account
Log in securely
View leads
Manage appointments
Configure business information
View chat history
2. AI Chat Assistant

The AI should:

Answer business-related FAQs
Use custom business information provided by the customer
Handle website chat inquiries
Collect customer information

Example:

Customer:
"What are your opening hours?"

AI:
"We are open from 10 AM to 10 PM."

3. Lead Capture

When appropriate, AI should collect:

Name
Phone number
Email
Service requested

Store all data inside dashboard.

4. Appointment Booking

Customers should be able to:

Select service
Select date
Select time

Appointment should be visible in dashboard.

5. Knowledge Base Upload

Business owner should be able to upload:

PDF files
Business information
FAQs

AI should use uploaded information when answering.

6. Website Chat Widget

Need embeddable chat widget.

Example:

<script src="widget.js"></script>

Business owners can place it on their website.

7. Subscription System

Need subscription plans:

Basic
Pro
Business

Payment integration:

Stripe preferred
8. Multi-Tenant Architecture

Each business must have:

Separate data
Separate AI knowledge base
Separate leads
Separate appointments
Preferred Technology Stack

Frontend:

React / Next.js

Backend:

Node.js
Express

Database:

PostgreSQL

AI:

OpenAI API

Hosting:

AWS / Vercel
Deliverables
Complete source code
Deployment assistance
Documentation
Database schema
Admin dashboard
AI chat system
Chat widget
Appointment system
Important

Please provide:

Similar SaaS projects completed
Estimated timeline
Fixed price quote
Recommended architecture
Future scalability suggestions

Only apply if you have experience building SaaS products and AI integrations.