AI-Powered Integrated SaaS Platform -AI Calling Agent + WhatsApp Automation + Email/SMS + CRM

AI Calling Agent + WhatsApp Automation + Email/SMS + CRM SaaS (Full System Build & Integrations)

Project Overview

I want to build a complete SaaS platform combining:

AI Voice Calling Agent System
WhatsApp Marketing + Automation System
Email Automation System
SMS Automation
Advanced CRM
Admin + Client Dashboard
White-Labeling Support

Reference platforms:

Instant AI Calling Agents (LiveKit + Deepgram + Groq + Sarvam)

WhatsMark SaaS (WhatsApp Automation)

Omni-channel CRM tools

Source codes (optional) will be provided:

AgentLabs AI Calling

WhatsMark SaaS

Email/SMS templates

Your job is to integrate, upgrade, connect, deploy & build the missing features.

Milestone 1 – AgentLabs AI Calling System Integration
1. Deployment

Deploy AgentLabs source code → complete live setup

Domain, SSL, subdomains setup

Server optimization (Node + FFmpeg + WebSocket streaming)

2. Global Market Integrations

(Already available, just integrate & enable/disable)

Twilio / Telnyx / Vonage

ElevenLabs / Azure voices

Global STT

Call routing

Admin toggles ON/OFF

3. India Market Pipeline (must integrate)

Deepgram Nova-2 (Streaming STT)

Groq Llama-3 (Ultra-fast LLM)

Sarvam AI – Meera (Primary TTS)

Deepgram Aura (Backup TTS)

Real-time FFmpeg transcoding

India call provider API setup

4. Agent Features

Outbound calling

Inbound bot calls

Lead qualification flows

Calendar booking

Form submission flows

Agent → Human call transfer

Multi-language bot

Incoming agent (call receiver)

Call logs + analytics

Voice selection

Knowledge base training

5. Website + Login System

Landing page

Phone OTP login

Google login

Discord login

First login → popup (name + email required)

6. Legal Pages

Privacy

Terms

Refund policy

Data processing

Cookie policy

7. Admin Panel

Create subscription plans

Approve clients

Manage usage

Manage API keys

Monitor total calls, minutes

8. Client Panel

Create agents

View calls, transcripts

Add leads

Call campaigns

Calendar booking

Billing & usage

Multiple agent voices

Milestone 2 – Advanced WhatsApp Automation System
Core Integration (Using WhatsMark SaaS source code)

Official WhatsApp Cloud API

Embedded Signup

Template Approval (HSM)

Session + Template messages

Multi-number support

1. Team Inbox

Shared inbox

Multi-agent chat

Assign chats

Notes, tags, @mention

Agent performance

2. Advanced Bot Builder

Drag & drop no-code flow builder

Branches, conditions

NLP

Quick replies / buttons / carousels

Hand-over to human

Multi-language bot support

3. GPT Auto-Reply Integration

AI model will:

auto reply like a human

generate personalized answers

sentiment detection

memory-based replies

voice note → text

4. Bulk Messaging & Campaigns

Import unlimited contacts

Filter by tags

Segmentation

Rich media templates

Broadcast scheduling

A/B testing

Delivery/read reports

5. Automation Triggers

New chat → auto welcome

Keyword based workflows

Abandoned cart

Order updates (Shopify, WooCommerce)

Payment reminder sequence

Follow-up reminders

Birthday triggers

Review & feedback flows

6. Integrations

Shopify

WooCommerce

Google Sheets

Zapier / Make.com / Pabbly

Webhooks

7. Analytics

Chat metrics

Template delivery

Broadcast ROI

Agent performance

Bot vs human ratio

Milestone 3 – Email + SMS Automation
Email Automation

SMTP setup

Ready templates

Auto sequences

Drip campaigns

Transactional emails

Email logs

Open/click reports

SMS Automation

SMS provider integration

OTP messaging

Bulk SMS campaigns

Automation triggers

Delivery reports

Milestone 4 – CRM System

Contact Management
Tags / Custom Fields
Pipeline View
Deals Module
Activity Tracking
Smart segments
User notes
Call/WhatsApp/Email timeline
CRM dashboard

Milestone 5 – Super Admin & White-Labeling
Super Admin

Create SaaS plans

Usage limits

Global analytics

All clients overview

Super admin login

API key manager

Add/remove reseller IDs

White Label Admin

Custom domain

Custom logo & colors

Custom SMTP

Custom payment gateway

Reseller earnings panel

Tech Requirements

Node.js

React / Next.js

Laravel (WhatsMark SaaS)

MySQL / PostgreSQL

Redis queues

FFmpeg

WebSocket streaming

API security

JWT auth

What I Will Provide

All source codes

API keys

UI references

Full milestone document

Hosting credentials

What I Need From You

Full development

Bug fixing

Performance optimization

Documentation

45–60 days timeline

Full support during integration

Budget Preference

Open to offers

Looking for experienced SaaS developers only

Previous AI/WhatsApp/Automation work required