AI Phone & Email Automation
Budget: €250 – €750 EUR
I want to deploy an AI-driven automation that can:
• Pick up incoming phone calls, reply to emails, and manage the live-chat widget.
• Converse naturally in Italian at every touchpoint.
• Answer both general queries and product/service-specific questions with accurate, up-to-date information.
• Propose and lock in an appointment on my calendar, confirming date and time with the customer before ending the interaction.
I’m open to the stack you prefer—Twilio, Vonage, Asterisk, Dialogflow, GPT-4, Rasa, or comparable solutions—as long as it can be integrated with my existing CRM and calendar. I’ll provide API keys, brand guidelines, and a small knowledge base; you’ll craft the conversation flows, configure the telephony and chat channels, set up email parsing, and train/tune the language model for Italian.
Deliverables I expect:
1. Fully configured automation covering phone, email, and live chat.
2. Custom Italian intents/entities for general inquiries and product questions.
3. Calendar integration that books appointments automatically.
4. Short documentation and a quick video walkthrough so my team can maintain and tweak the system.
5. One round of post-launch fine-tuning based on real user feedback.
If you’ve built multilingual voice bots or omnichannel assistants before, show me a quick demo or tell me about the stack you used. I’m ready to get started this week and will be available for prompt testing and feedback.
• Pick up incoming phone calls, reply to emails, and manage the live-chat widget.
• Converse naturally in Italian at every touchpoint.
• Answer both general queries and product/service-specific questions with accurate, up-to-date information.
• Propose and lock in an appointment on my calendar, confirming date and time with the customer before ending the interaction.
I’m open to the stack you prefer—Twilio, Vonage, Asterisk, Dialogflow, GPT-4, Rasa, or comparable solutions—as long as it can be integrated with my existing CRM and calendar. I’ll provide API keys, brand guidelines, and a small knowledge base; you’ll craft the conversation flows, configure the telephony and chat channels, set up email parsing, and train/tune the language model for Italian.
Deliverables I expect:
1. Fully configured automation covering phone, email, and live chat.
2. Custom Italian intents/entities for general inquiries and product questions.
3. Calendar integration that books appointments automatically.
4. Short documentation and a quick video walkthrough so my team can maintain and tweak the system.
5. One round of post-launch fine-tuning based on real user feedback.
If you’ve built multilingual voice bots or omnichannel assistants before, show me a quick demo or tell me about the stack you used. I’m ready to get started this week and will be available for prompt testing and feedback.