Extend Umer.io SaaS Platform Features

Umer.io is a multi-tenant SaaS platform designed for businesses to manage customer communications, generate AI-powered content, and publish directly to social media. The foundation (core architecture, multi-channel inbox, AI integrations, analytics) is already built — now we need a freelancer to edit, test, and extend the platform with new integrations and features.

Tech Stack

Frontend: React 18 + Tailwind CSS + ShadCN UI
Backend: FastAPI (Python) + Uvicorn
Database: MongoDB (AsyncIOMotorClient)
Real-Time: WebSockets
Authentication: JWT + OAuth 2.0
Additional Services: Node.js (WhatsApp service)
APIs: Facebook Graph API, LinkedIn API, Instagram Graph API
Encryption: Fernet (sensitive data)

Current Status (Already Built)
Authentication & role-based access (Super Admin → Agent)
Multi-tenant workspace system
Unified inbox with WhatsApp, Telegram, Email, Facebook, Instagram, LinkedIn
AI Content Generator (OpenAI, Anthropic, Gemini)
Social media posting (Facebook, LinkedIn, Instagram)
Analytics dashboards for conversations, content, and social media
Secure API endpoints & modular frontend


New Features to Implement
1. Telegram Bot API → Already provided playbook (BotFather setup, integration testing)
2. Email/Gmail Integration → Gmail API + SMTP/IMAP for email send/receive, threads, attachments, templates, auto-responders
3. Advanced Instagram Integration → Full API, story posting, reels, shopping tags, advanced analytics
4. Twitter/X Integration → Tweet posting, DMs, mentions monitoring, hashtag analytics, social listening
5. Slack Integration → Channel messaging, DMs, workflow notifications, team collaboration
6. Microsoft Teams Integration → Messaging, meetings, file collaboration, calendar sync
7. Discord Integration → Server messaging, role management, voice channel integration
8. Stripe Integration → Subscription billing, invoices, analytics, refunds
9. PayPal Integration → Payments, subscriptions, payouts, transaction tracking
10. Twilio SMS/Voice → SMS, voice calls, video calls, 2FA, campaigns
11. Zoom Integration → Scheduling, conferencing, recordings, participant management
12. Salesforce Integration → Lead sync, contact management, pipeline tracking
13. HubSpot Integration → Deals, marketing automation, email tracking, analytics
14. Google Drive Integration → File storage, sharing, version control, access management
15. AWS S3 Integration → File storage, CDN, backup
Multi-tenant & Enterprise
16. Multi-workspace → Separate business units, brand management, isolated data
17. Enterprise Features → Advanced security, custom SLAs, dedicated support
18. Team Collaboration → Internal chat, @mentions, task assignments
19. Supervisor Dashboard → Team oversight, real-time monitoring, coaching tools
20. Advanced Analytics Dashboard for business insights
21. Advanced Analytics Dashboard for business insights