AI Developer for Personalized Pharma Virtual Assistant

We are looking for an experienced AI developer to integrate an AI-powered virtual assistant into our existing pharmaceutical products website, with additional enhancements including personalized medication reminders, proactive drug interaction alerts based on user profiles, multilingual support for diverse customer bases, seamless escalation to live pharmacists for complex queries, post-interaction feedback collection to continuously refine the assistant’s responses, and integration with backend inventory and prescription systems for real‑time order tracking, refill suggestions, and compliance with healthcare data privacy standards—further incorporating performance-focused functionalities such as low-latency response optimization via caching and model quantization, context-aware session memory to reduce repetitive questioning, intelligent fallback handling with confidence scoring to avoid incorrect answers, automated A/B testing of response models for continuous improvement, real-time analytics dashboards to monitor resolution rates and user satisfaction, adaptive learning from past conversations to prioritize frequent intents, and proactive system health checks to ensure uptime and reliability—all using Artificial Intelligence, Natural Language Processing (NLP), and Machine Learning to deliver intelligent customer support, handle product-related inquiries, assist users with order and availability information, and provide real‑time automated responses, ultimately improving customer engagement, enhancing user experience, and reducing manual support workload through a smart, scalable, and user‑friendly AI solution integrated seamlessly with the current website.