AI Call Handling Setup Expert
Budget: $30 – $250 USD
I need a specialist who can stand up a fully conversational AI that both dials out and receives calls on my custom-built platform. I will write and refine the call scripts myself, so your focus is on the technical side: choosing the right speech-to-text, text-to-speech, LLM and telephony stack; wiring everything together; and fine-tuning intent detection so the bot sounds natural during customer support, sales & marketing, and technical support conversations.
The solution must reach the level of advanced conversational AI—able to keep track of context, clarify when needed, hand over to a live agent on edge cases, and log every interaction back into our own database. Think Twilio, Amazon Connect, Dialogflow CX, Whisper, or a comparable toolkit; I’m open to recommendations as long as they fit seamlessly into our existing codebase.
Deliverables
• End-to-end configuration on our server (outbound & inbound call flows, IVR, fallback routing)
• Integration hooks that let us store call transcripts and key metadata inside the platform
• A small admin dashboard or config file where I can adjust prompts, numbers, and thresholds without touching code
• Written deployment steps and a quick hand-off session to make sure I can maintain it
I’m ready to start as soon as I find someone comfortable owning the entire setup and testing cycle.
The solution must reach the level of advanced conversational AI—able to keep track of context, clarify when needed, hand over to a live agent on edge cases, and log every interaction back into our own database. Think Twilio, Amazon Connect, Dialogflow CX, Whisper, or a comparable toolkit; I’m open to recommendations as long as they fit seamlessly into our existing codebase.
Deliverables
• End-to-end configuration on our server (outbound & inbound call flows, IVR, fallback routing)
• Integration hooks that let us store call transcripts and key metadata inside the platform
• A small admin dashboard or config file where I can adjust prompts, numbers, and thresholds without touching code
• Written deployment steps and a quick hand-off session to make sure I can maintain it
I’m ready to start as soon as I find someone comfortable owning the entire setup and testing cycle.