Multilingual Customer Service TTS Tool
Budget: $15 – $25 USD
I’m building a support platform and need a text-to-speech component that turns written replies into lifelike audio on the spot. The focus is customer service, so clarity, warmth, and speed are critical.
Core requirements
• Real-time or near-real-time conversion from text to speech.
• Languages: English, Spanish, and French.
• Voices: offer both male and female options per language, with natural prosody and minimal robotic artefacts.
• Simple integration: a REST API, SDK, or lightweight script my web app can call, returning MP3 or WAV.
• Adjustable pitch, rate, and volume so agents can fine-tune tone.
• Usage logging (character count, language used) for basic analytics.
Scope of work (medium detail)
1. Architect and build a functional prototype using your preferred engine—Google Cloud, Amazon Polly, Azure, Coqui TTS, or a comparable stack you recommend.
2. Set up language packs and voices, test for pronunciation accuracy on customer-service phrases.
3. Provide straightforward documentation: endpoint specs, authentication method, example calls in JavaScript or Python, and deployment steps.
4. Deliver a short demo page where I can paste text, pick language/voice, and hear the output instantly.
5. Handover clean, well-commented source code plus any configuration files.
Nice-to-haves (not mandatory)
• SSML support for finer control over pauses and emphasis.
• Docker container for quick deployment.
• Caching layer to speed up repeat requests.
I’m available for quick feedback cycles and will supply sample scripts to test pronunciation. Let me know which TTS engine you plan to leverage, any licence constraints, and an estimated timeline to reach a polished prototype ready for live trials.
Core requirements
• Real-time or near-real-time conversion from text to speech.
• Languages: English, Spanish, and French.
• Voices: offer both male and female options per language, with natural prosody and minimal robotic artefacts.
• Simple integration: a REST API, SDK, or lightweight script my web app can call, returning MP3 or WAV.
• Adjustable pitch, rate, and volume so agents can fine-tune tone.
• Usage logging (character count, language used) for basic analytics.
Scope of work (medium detail)
1. Architect and build a functional prototype using your preferred engine—Google Cloud, Amazon Polly, Azure, Coqui TTS, or a comparable stack you recommend.
2. Set up language packs and voices, test for pronunciation accuracy on customer-service phrases.
3. Provide straightforward documentation: endpoint specs, authentication method, example calls in JavaScript or Python, and deployment steps.
4. Deliver a short demo page where I can paste text, pick language/voice, and hear the output instantly.
5. Handover clean, well-commented source code plus any configuration files.
Nice-to-haves (not mandatory)
• SSML support for finer control over pauses and emphasis.
• Docker container for quick deployment.
• Caching layer to speed up repeat requests.
I’m available for quick feedback cycles and will supply sample scripts to test pronunciation. Let me know which TTS engine you plan to leverage, any licence constraints, and an estimated timeline to reach a polished prototype ready for live trials.