Voice-Enabled Phone Assistant complete system & Chatbot
Budget: $750 – $1,500 USD
I’m ready to deploy an AI-driven phone assistance system for every company
alongside a text-based chatbot that can handle everyday questions.
For the phone channel, the solution must:
• Capture and understand speech accurately (real-time voice recognition).
• Reply in natural-sounding, automated responses.
• Transfer callers to the right human extension when needed through smart call routing.
For the web/app channel, I need a chatbot that focuses on general inquiries—nothing sales-heavy—so the conversation flows naturally, provides quick answers, and knows when to escalate to a live agent.
Please outline the framework or APIs you’d use (Twilio, Dialogflow, Azure Speech, etc.), the hand-off logic between AI and human agents, and an estimated timeframe to reach a functional MVP. Acceptance will be based on a demo where I can place a test call, trigger a routing scenario, and chat through the bot with typical user questions.
alongside a text-based chatbot that can handle everyday questions.
For the phone channel, the solution must:
• Capture and understand speech accurately (real-time voice recognition).
• Reply in natural-sounding, automated responses.
• Transfer callers to the right human extension when needed through smart call routing.
For the web/app channel, I need a chatbot that focuses on general inquiries—nothing sales-heavy—so the conversation flows naturally, provides quick answers, and knows when to escalate to a live agent.
Please outline the framework or APIs you’d use (Twilio, Dialogflow, Azure Speech, etc.), the hand-off logic between AI and human agents, and an estimated timeframe to reach a functional MVP. Acceptance will be based on a demo where I can place a test call, trigger a routing scenario, and chat through the bot with typical user questions.