AI Voice Assistant for Medical Clinics
Budget: ₹75,000 – ₹150,000 INR
# AI Medical Receptionist – Project Requirements
## Objective
Build an AI voice receptionist for medical clinics that answers incoming calls 24/7, books appointments, answers common questions, and transfers urgent calls to staff when needed.
## Features
### 1. AI Phone Receptionist
* Answer incoming calls automatically.
* Greet callers professionally.
* Speak natural English with a human-like voice.
* Handle multiple calls if possible.
### 2. Appointment Booking
* Ask for the patient's name and phone number.
* Show available appointment slots.
* Book, reschedule, or cancel appointments.
* Send SMS and email confirmations.
### 3. Clinic FAQ
The AI should answer questions such as:
* Clinic hours
* Address
* Parking
* Insurance accepted
* Consultation fees
* Doctor availability
* Services offered
The clinic owner should be able to update these answers without changing code.
### 4. Call Transfer
Transfer calls to a human receptionist if:
* The caller requests a human.
* The situation is urgent.
* The AI cannot answer after two attempts.
### 5. Dashboard
Create an admin panel where the clinic can:
* View all appointments.
* View call history.
* Update FAQs.
* Change business hours.
* View basic usage statistics.
### 6. Notifications
Send:
* Appointment confirmations.
* Appointment reminders.
* Missed call alerts.
* New booking notifications.
### 7. Security
* Secure login for the clinic.
* Encrypt stored patient information.
* Store call logs safely.
### 8. Deployment
Deploy the application so it can be used by multiple clinics with separate accounts.
## Deliverables
* Complete source code.
* Admin dashboard.
* Installation guide.
* Deployment documentation.
* Three months of bug fixes after delivery.
## Preferred Technologies
The freelancer may choose appropriate technologies, but the solution should be scalable and easy to maintain.
## Objective
Build an AI voice receptionist for medical clinics that answers incoming calls 24/7, books appointments, answers common questions, and transfers urgent calls to staff when needed.
## Features
### 1. AI Phone Receptionist
* Answer incoming calls automatically.
* Greet callers professionally.
* Speak natural English with a human-like voice.
* Handle multiple calls if possible.
### 2. Appointment Booking
* Ask for the patient's name and phone number.
* Show available appointment slots.
* Book, reschedule, or cancel appointments.
* Send SMS and email confirmations.
### 3. Clinic FAQ
The AI should answer questions such as:
* Clinic hours
* Address
* Parking
* Insurance accepted
* Consultation fees
* Doctor availability
* Services offered
The clinic owner should be able to update these answers without changing code.
### 4. Call Transfer
Transfer calls to a human receptionist if:
* The caller requests a human.
* The situation is urgent.
* The AI cannot answer after two attempts.
### 5. Dashboard
Create an admin panel where the clinic can:
* View all appointments.
* View call history.
* Update FAQs.
* Change business hours.
* View basic usage statistics.
### 6. Notifications
Send:
* Appointment confirmations.
* Appointment reminders.
* Missed call alerts.
* New booking notifications.
### 7. Security
* Secure login for the clinic.
* Encrypt stored patient information.
* Store call logs safely.
### 8. Deployment
Deploy the application so it can be used by multiple clinics with separate accounts.
## Deliverables
* Complete source code.
* Admin dashboard.
* Installation guide.
* Deployment documentation.
* Three months of bug fixes after delivery.
## Preferred Technologies
The freelancer may choose appropriate technologies, but the solution should be scalable and easy to maintain.