Twilio Set-up (Voice and SMS AI setup forwarding set up)

1) Inbound AI Voice Agent(OPENAI) (Calls) All incoming calls go to an AI voice agent first The AI: Answers the call Asks qualification questions (name, budget, timeline, etc.) Detects language automatically (English / Spanish) Based on the conversation, if the caller wants to talk to an agent the AI forwards the call to the correct phone number, which is pulled from your Google Sheet Call details and AI summary are logged in HighLevel
2) Inbound AI Chat / SMS Agent (Texts) All inbound SMS go to an AI chat agent first The AI: Responds automatically to property inquiries Shares relevant property information Asks qualifying questions Full SMS conversation is logged in HighLevel 3) Google Sheets → Twilio Call Routing A Google Sheet will contain: Property/listing details Forwarding phone numbers Twilio will pull numbers dynamically from the sheet No manual updates inside Twilio are required Your VA can update the sheet anytime, and routing will update automatically
4) HighLevel (GHL) CRM Sync Automatic lead creation in HighLevel Proper tagging: Buyer Seller Call logs, SMS logs, and AI summaries are synced Advanced qualification data is stored for your follow-up team
5) Follow-Up Automations After calls or SMS: Automated thank-you messages Appointment booking triggers Follow-up workflows in HighLevel

Please provide detailed project proposals with your application.