AI Integrated Auto-Parts WP Site

I need a basic WP site with AI integration to talk to customers and ask for details to make an order.

Here’s a clear requirements list, we will need to discuss a bit more on the details, I am flexibile and we can have a discussion to clear all details:


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Website Requirements – Auto Parts Store with AI Order Assistant

1. General Overview

The website will allow customers to order auto parts through an AI-powered assistant.

The AI will gather information about the required part(s), confirm details, and, once all necessary data is collected, register the order in the system.

The website will optionally integrate with a product feed from a supplier to provide live pricing and availability.



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2. Core Functional Requirements

2.1 AI Order Assistant

Conversational Interface:

Provide a chat-style interface (web-based) where customers can interact with an AI assistant.

Support both desktop and mobile browsers.


Data Gathering Flow:

AI should ask for key information such as:

Car make, model, year, engine type.

Specific part needed (with the ability to handle multiple parts).

Quantity.

Shipping details (name, address, contact number, email).

Payment preference (cash on delivery, card, etc.).


AI should handle follow-up questions if details are missing or unclear.


Order Registration:

Once all required details are gathered, the AI submits the order into a backend system (could be a simple database, email notification to store, or integration with an existing order management system).


Fallback Option:

If the AI cannot answer, it should offer to forward the chat to a human via email, WhatsApp, or phone callback.




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2.2 Product Feed Integration (Nice-to-Have)

Supplier Feed Connection:

Ability to read a product feed (CSV, XML, or API) from a supplier.

Update pricing and availability at least 4 times a day (or as provided).


AI Price Lookup:

AI should be able to check the feed for matching parts based on customer input and return price and stock availability before confirming the order.


Fallback Mode:

If no feed is available or the part is not found, AI will inform the user that pricing will be confirmed manually.




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2.3 Order Processing

Storage: Orders should be logged in a secure backend database or order management system.

Notification: Send an email (and optionally SMS) to store staff when a new order is placed.

Customer Confirmation: Email confirmation to the customer with order summary and tracking link (if applicable).



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3. Technical Requirements

Platform: Preferably WordPress (developer to use a compatible chatbot/AI plugin or custom integration).

AI Service: Can integrate with an external AI API (e.g., OpenAI, Dialogflow, Rasa) for natural language processing.

Security:

SSL encryption for the entire site.

GDPR-compliant data handling for personal information.


Scalability: Ability to expand in the future to include an online store, payment gateways, and user accounts.



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4. Design Requirements

Minimal design constraints; developer may use a standard WordPress theme.

Website should be mobile-friendly and responsive.



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5. Administration Requirements

Admin panel to view, edit, and manage orders.

Ability to manually add or update product data if feed integration is used.

Simple content management for non-technical users (text updates, contact details, etc.).