WhatsApp Sales & FAQ Chatbot

Job ID: 39810156

Budget: $30 – $250 USD

I want a production-ready WhatsApp chatbot that drives sales while effortlessly handling the most common questions my customers send us. Its main job is to guide prospects through our catalogue, quote accurate prices, and even secure reservations in chat, then keep the conversation warm with the right marketing prompts.

Here’s what I need the finished bot to do:
• Instantly recognise and answer frequently asked questions about product details, up-to-date pricing, and general FAQs (including reservation availability).
• Nudge interested buyers toward purchase with clear calls-to-action—think “add to cart”, “reserve now”, or a quick payment link.
• Keep the dialogue conversational and on-brand, all within WhatsApp Business using an approved API provider or another compliant solution you recommend.
• Give me a simple way to update products, prices, and FAQ content myself without redeploying code.
• Provide basic analytics so I can see engagement levels and tweak campaigns.

Acceptance criteria
• A live bot connected to my business number that answers the above queries correctly 95 % of the time in testing.
• Seamless hand-off or ticket creation for any question it can’t handle.
• Clear documentation covering set-up, content updates, and usage stats.

If you have experience with WhatsApp Business API, Twilio, or similar tools, and can turn this around quickly, I’d love to see a brief outline of your approach and links to any comparable chatbots you’ve launched.