WhatsApp Claude Support Bot Setup
Budget: ₹600 – ₹1,500 INR
I need an experienced automation specialist to spin up a Claude-powered support bot that runs entirely through my existing WhatsApp account via the WATI API. The goal is straightforward: customers should be able to send a message when they run into technical issues, and the agent must reply immediately with clear, relevant answers, escalating to a human only when necessary.
Here is what I expect:
• Full configuration of the WATI API, including webhook events, session management, and fallback routing.
• Prompt-engineering and conversation flows for Claude so it recognises and resolves technical support questions while maintaining brand tone.
• A short guide that lets me tweak intents, add training examples, and view analytics after launch.
• End-to-end test conversations that prove the bot reliably handles technical queries on WhatsApp without leaking private data.
If you have shipped similar AI agents with WATI or other WhatsApp Business APIs and know your way around Anthropic’s Claude, this should be a quick but high-impact engagement.
Here is what I expect:
• Full configuration of the WATI API, including webhook events, session management, and fallback routing.
• Prompt-engineering and conversation flows for Claude so it recognises and resolves technical support questions while maintaining brand tone.
• A short guide that lets me tweak intents, add training examples, and view analytics after launch.
• End-to-end test conversations that prove the bot reliably handles technical queries on WhatsApp without leaking private data.
If you have shipped similar AI agents with WATI or other WhatsApp Business APIs and know your way around Anthropic’s Claude, this should be a quick but high-impact engagement.
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