AI WhatsApp Chatbot for Restaurant Operations

Job ID: 40413842

Budget: £20 – £250 GBP

WhatsApp AI Agent for Restaurant — Orders & Customer Retention
Fixed-price project · Remote · Immediate start
WhatsApp API AI Chatbot LLM / NLP Python / Node.js Food & Restaurant
Budget range
$300–$800
Timeline
3–4 weeks
Project type
Fixed price
ABOUT THE PROJECT

We are a restaurant looking to automate our customer experience using a WhatsApp AI Agent. The bot should handle the full order flow — from browsing the menu to placing an order — and run smart re-engagement campaigns to bring customers back. We want a production-ready solution, not a prototype.

WHAT THE AGENT MUST DO
Order management
Greet customers, display menu with categories and prices via WhatsApp interactive messages (lists/buttons)
Accept orders, handle item customisation (size, extras, remove ingredients), and confirm with a full order summary
Support multiple payment options (online link, cash on delivery, or in-store) and send confirmation with estimated time
Send live order status updates (preparing → out for delivery → delivered)
Customer retention
Send personalised re-engagement messages based on last order date (e.g. "It's been 7 days — here's a 10% off coupon")
Run loyalty tracking — notify customers when they are close to a free meal or reward
Collect post-order feedback (star rating + quick reply) and alert admin for negative reviews
Broadcast daily specials / seasonal offers to opted-in customers
Admin & handoff
Simple admin dashboard or Google Sheet sync to view orders in real time
Smooth handoff to a human agent when bot cannot handle the query
Multilingual support (English + Hindi preferred)
TECH STACK (PREFERRED, OPEN TO DISCUSSION)
WhatsApp Business API via Twilio, 360dialog, or Meta Cloud API
LLM backend: OpenAI GPT-4o, Claude, or Gemini for natural conversation
Backend: Python (FastAPI / Flask) or Node.js
Database: Firebase, Supabase, or PostgreSQL for orders and customer data
WHAT WE'RE LOOKING FOR IN YOU
Proven experience building WhatsApp bots or chatbots (please share portfolio or GitHub links)
Experience integrating LLMs (GPT, Claude, etc.) into conversational products
Ability to work independently, communicate progress clearly, and deliver on time
Bonus: previous work in food delivery, restaurant tech, or e-commerce chatbots
DELIVERABLES
Fully working WhatsApp AI agent connected to our number
Clean, documented source code hosted on GitHub (private repo)
Deployment on cloud (Render, Railway, or VPS) with uptime monitoring
30-day post-launch bug support
Short documentation / walkthrough video for the admin
HOW TO APPLY

Please send your proposal with:

A brief overview of how you would build this agent
Links to 1–2 similar projects you have completed
Your fixed price quote and estimated timeline

Generic copy-paste proposals will not be reviewed. We prefer developers who ask smart questions upfront.