WhatsApp AI Booking Chatbot

Job ID: 40195974

Budget: $30 – $250 USD

I want to give prospects an effortless way to learn about MachinnoX and secure a call with me—right inside WhatsApp. The goal is a conversational bot that greets visitors, answers their most common questions about our service features and implementation process, and then guides qualified leads straight to a meeting slot.

Here’s the user journey I have in mind:
• The prospect sends a WhatsApp message.
• The bot replies with concise, trust-building answers pulled from a knowledge base I will supply (pricing ranges, benefits, turnaround times, etc.).
• When the user is ready, the bot offers available times, locks the chosen slot in Google Calendar, and issues a Google Meet invite automatically.
• If a message drifts away from AI-automation topics, the bot steers the conversation back or politely hands off to a human.

Technical expectations
– Native integration with the WhatsApp Business Cloud API or a reliable provider such as Twilio.
– Calendar and scheduling handled through Google Calendar + Google Meet.
– Quick-reply buttons or templates where WhatsApp supports them to streamline booking.
– Simple admin panel or JSON/CSV file so I can update FAQs, pricing ranges, and meeting availability without code changes.
– Clear logging and fallback handling for unsupported questions.

Deliverables
1. Production-ready chatbot deployed to my WhatsApp Business number.
2. Source code and setup notes (language or framework is up to you, as long as it’s maintainable).
3. A starter FAQ dataset covering service features and implementation process.
4. Brief Loom or written walkthrough showing how to modify answers, adjust price ranges, and view booked meetings.
5. Two-week post-launch support window for minor tweaks or bug fixes.

Acceptance criteria
• Conversation flow consistently answers the supplied FAQs in fewer than three messages per topic.
• Meeting bookings appear instantly in my Google Calendar with a Google Meet link and the prospect’s WhatsApp number in the description.
• Off-topic queries trigger a friendly redirection or escalation.
• All sensitive keys and tokens stored in environment variables, not hard-coded.

If you have prior experience integrating WhatsApp bots with Google Calendar, I’m eager to see a quick demo or link. Let’s make WhatsApp our smartest sales assistant.