Website Support Chatbot Build
Budget: ₹600 – ₹1,500 INR
I need an AI-powered assistant embedded directly on my website so visitors can receive immediate support without waiting for a live agent. Its role is strictly customer support, focused on answering the kinds of general inquiries that usually fill our inbox—opening hours, basic product information, refund policies, and similar FAQs.
The bot should:
• Live inside an on-page chat widget and load quickly on both desktop and mobile browsers.
• Rely on a conversational NLP engine (Dialogflow, Rasa, OpenAI API, or a comparable framework) that can be trained on my existing FAQ and policy documents.
• Offer easy fallback: when confidence is low, the conversation should hand off to email or a live-chat queue and log the full transcript for my team.
• Include a simple admin panel or JSON/CSV file structure so I can add or tweak responses without touching code.
Acceptance criteria
• Seamless installation code snippet supplied and tested on my staging site.
• At least 90 % accuracy on a provided set of 50 sample questions.
• Clear documentation covering setup, training workflow, and escalation process.
If you have recent examples of website-integrated support bots and can deliver within two weeks, I’d like to discuss next steps right away.
The bot should:
• Live inside an on-page chat widget and load quickly on both desktop and mobile browsers.
• Rely on a conversational NLP engine (Dialogflow, Rasa, OpenAI API, or a comparable framework) that can be trained on my existing FAQ and policy documents.
• Offer easy fallback: when confidence is low, the conversation should hand off to email or a live-chat queue and log the full transcript for my team.
• Include a simple admin panel or JSON/CSV file structure so I can add or tweak responses without touching code.
Acceptance criteria
• Seamless installation code snippet supplied and tested on my staging site.
• At least 90 % accuracy on a provided set of 50 sample questions.
• Clear documentation covering setup, training workflow, and escalation process.
If you have recent examples of website-integrated support bots and can deliver within two weeks, I’d like to discuss next steps right away.