Website FAQ Support Chatbot

Job ID: 40496050

Budget: $250 – $750 USD

I need an AI-powered chatbot embedded on my website to handle the first line of customer support by answering our most common FAQs around the clock. The widget should greet users, understand natural-language questions, and return accurate, concise replies drawn from a knowledge base that I will provide.

The end result must be easy for me to maintain: once you train the model on my FAQ content, I want a simple way—whether an admin panel or a clean JSON/YAML file—to edit or add answers without touching code. Our site runs on WordPress, so a lightweight JavaScript snippet or React component that drops into any page is ideal, but I’m open to Dialogflow, Rasa, LangChain, or an OpenAI GPT back end if it keeps the workflow smooth.

Key deliverables
• Live website chatbot focused on “Answer FAQs”
• Integration code and step-by-step deployment instructions
• Documentation showing how to update or retrain the knowledge base
• Short hand-off call or video walkthrough

If this launch goes well, I plan to extend the bot to resolve technical issues and provide richer product information, so please write clean, extensible code. When you reply, mention one similar project you’ve delivered and the tech stack you chose so I know you’ve read the brief.