Website AI Chat Support Bot

Job ID: 40557391

Budget: ₹600 – ₹9,300 INR

I’m looking to add a reliable, AI-driven customer-support chatbot to my website. The bot must greet visitors, understand their questions in plain language, pull answers from our existing FAQ and knowledge base, and stay available 24/7 through text chat. Smooth, on-page integration is essential; I want visitors to feel as if they’re chatting with a live agent, complete with typing indicators, quick-reply buttons, and the ability to hand the conversation to a human when necessary.

I’m flexible about the underlying NLP stack—OpenAI, Dialogflow, Rasa, or another modern framework—as long as the final bot can be trained on my content and refined over time. Clean code, clear documentation, and a simple dashboard showing chat logs and common questions will help me keep improving responses after launch.

Deliverables
• Fully functional text-chat bot embedded on my website
• Training on my FAQ/knowledge base and instructions so I can update it myself
• Handoff trigger for live agents (email or Slack is fine for phase one)
• Basic analytics/reporting panel and deployment walkthrough

If you’ve built customer-support bots before and can demonstrate smooth website integration, I’d love to see your approach and timeline.