AI Virtual Assistant for WhatsApp & Instagram (with WooCommerce Integration)

Job ID: 39247117

Budget: $250 – $750 USD

Project description:
We want to develop a smart AI-powered virtual assistant for customer service in our business (Comercial Aconcagua, a health food distributor).

? The bot must be able to:

Integrate with the official WhatsApp Business API (we already have the approved number).

Respond to Instagram DMs.

Later integrate into our website chat (WooCommerce).

Check product stock in real-time from WooCommerce (but never show prices).

Not generate orders or send payment links.

Be trained with over 80 pre-written FAQs.

Respond using natural, human-like language (ChatGPT-style), not rigid flows.

Escalate to a human agent when it can’t solve something or if the client asks.

?️ Preferred technologies (but open to suggestions):

OpenAI (GPT-3.5/4) API for conversational AI.

WhatsApp Business API (Cloud API, Twilio, or 360Dialog).

WooCommerce REST API to query product stock.

Frameworks in Node.js or Python (or others if suitable).

? Max monthly budget: USD 750.

✅ The project should include a simple way to update FAQs, or at least explain how we can do it easily without always needing a developer.

? Weekly partial deliveries are preferred.
?‍? Developers with experience in WhatsApp bots and AI integrations are highly preferred.
Related categories: Python WooCommerce OpenAI AI Chatbot Development