UChat Chatbot Audit & Optimization WhatsApp API (Only Experts)
Budget: $250 – $750 USD
We are looking for a UChat specialist to audit, fix, and optimize our chatbot connected to WhatsApp API (Click to WhatsApp Ads).
The bot is already live, but it has technical, logical, and integration issues that need to be resolved urgently.
Phase 1 – Audit & Fix (High Priority)
Current Issues:
Duplicate messages (flows running twice)
Incorrect detection of user origin (organic vs paid ads)
Issues with triggers and flow entry points
Lack of concurrency control (users entering flows multiple times)
Overall bot structure needs improvement
Google Calendar integration (appointment booking) not working properly
Email notification when a user requests an agent is not working
Errors when sending new leads to Google Sheets (duplicates / failures)
Scope:
Full audit of the UChat bot
Review of triggers, conditions, and architecture
Fix duplicate executions and flow logic issues
Restructure entry points
Implement best practices (locks, flow control, etc.)
Fix Google Calendar booking integration
Fix email trigger when user requests an agent
Fix and stabilize Google Sheets lead integration
Data validation (avoid duplicates / incomplete data)
Full system testing
Phase 2 – Advanced Improvements
AI & Automation:
Detect repeated questions (FAQs) and respond automatically
Detect messages such as:
“not interested”
“I don’t have money”
→ automatically classify them as lost leads
Agent Handoff Optimization:
Before transferring to a human agent, add an intermediate step:
“Before connecting you with an agent, what would you like to discuss?”
Options:
Pricing
Video Call
Other
Lead Routing by Country:
Automatically assign leads based on user country
Route each lead to the appropriate sales representative
Optional notifications (email / WhatsApp)
Additional Flows:
Create basic chatbot flows for Instagram & Facebook DMs
Capture:
Name
Phone
Email
Country
Automatically send the relevant quote
Tracking:
Evaluate and implement Meta Conversions API (CAPI)
Define events and tracking structure
Requirements (MANDATORY)
Proven experience with UChat
Experience with WhatsApp Cloud API / Click to WhatsApp Ads
Work Setup
Project-based (Phase 1 + Phase 2)
Potential for long-term collaboration
We are looking for someone practical and execution-oriented
Important: we are only looking for experienced UChat specialists.
Please include real examples of previous UChat projects in your application.
The bot is already live, but it has technical, logical, and integration issues that need to be resolved urgently.
Phase 1 – Audit & Fix (High Priority)
Current Issues:
Duplicate messages (flows running twice)
Incorrect detection of user origin (organic vs paid ads)
Issues with triggers and flow entry points
Lack of concurrency control (users entering flows multiple times)
Overall bot structure needs improvement
Google Calendar integration (appointment booking) not working properly
Email notification when a user requests an agent is not working
Errors when sending new leads to Google Sheets (duplicates / failures)
Scope:
Full audit of the UChat bot
Review of triggers, conditions, and architecture
Fix duplicate executions and flow logic issues
Restructure entry points
Implement best practices (locks, flow control, etc.)
Fix Google Calendar booking integration
Fix email trigger when user requests an agent
Fix and stabilize Google Sheets lead integration
Data validation (avoid duplicates / incomplete data)
Full system testing
Phase 2 – Advanced Improvements
AI & Automation:
Detect repeated questions (FAQs) and respond automatically
Detect messages such as:
“not interested”
“I don’t have money”
→ automatically classify them as lost leads
Agent Handoff Optimization:
Before transferring to a human agent, add an intermediate step:
“Before connecting you with an agent, what would you like to discuss?”
Options:
Pricing
Video Call
Other
Lead Routing by Country:
Automatically assign leads based on user country
Route each lead to the appropriate sales representative
Optional notifications (email / WhatsApp)
Additional Flows:
Create basic chatbot flows for Instagram & Facebook DMs
Capture:
Name
Phone
Country
Automatically send the relevant quote
Tracking:
Evaluate and implement Meta Conversions API (CAPI)
Define events and tracking structure
Requirements (MANDATORY)
Proven experience with UChat
Experience with WhatsApp Cloud API / Click to WhatsApp Ads
Work Setup
Project-based (Phase 1 + Phase 2)
Potential for long-term collaboration
We are looking for someone practical and execution-oriented
Important: we are only looking for experienced UChat specialists.
Please include real examples of previous UChat projects in your application.