Performance Optimization & AI Chatbot Development

Job ID: 39735644

Budget: $8 – $15 USD

I am looking for experienced freelancers to help upgrade and optimize my e-commerce website. The goal is to improve the site’s speed, reliability, and user experience, while also developing a high-quality AI chatbot that can assist customers with product inquiries, order tracking, returns, and recommendations.

Responsibilities

• Optimize site speed, responsiveness, and loading times.
• Improve SEO and page structure for better rankings.
• Ensure smooth checkout and payment processes.
• Enhance mobile compatibility and cross-browser performance.
• Apply necessary security updates and patches.
• Design and integrate an AI chatbot into the e-shop.
• Connect chatbot to product catalog, order system, and policies.
• Enable key features: product recommendations, order tracking, shipping/returns FAQs.
• Implement retrieval-augmented generation (RAG) for accurate, data-backed answers.
• Set up analytics to track chatbot performance (CSAT, resolution rate, sales impact).