AI Omnichannel Messaging SaaS Development

Job ID: 40094212

Budget: $1,500 – $3,000 USD

Job Title

Build an AI Omnichannel SaaS (Respond.io-like) – Product Design & Engineering


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Job Description

We are building a next-generation AI omnichannel messaging platform focused on Facebook, TikTok, WhatsApp, and COD-based sellers, starting with the Mauritius market and expanding regionally.

Think Respond.io combined with AI and local commerce intelligence.

This is not a basic website or chatbot project.
This is a real SaaS startup, built with long-term vision, scalability, and premium UX.

We already have:

A clear product vision

An MVP UI prototype

A market validation strategy

A founder with strong operational and domain expertise


We are now looking for serious professionals to take this product to production.


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What We Are Building

A platform that provides:

A unified inbox (Facebook, TikTok, WhatsApp, Instagram)

An AI sales assistant (English, French, Mauritian Creole)

Comment-to-DM automation

COD-first order flow

A simple CRM for sellers

A clean, modern, 2026-ready UI

A scalable backend architecture


This will be a paid product, not a demo.


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Who We Are Looking For

We are open to:

Senior full-stack developers

Small product teams or studios

AI-focused SaaS builders

UX-first product engineers


You must have experience in at least some of the following:

SaaS platforms (not just websites)

Omnichannel messaging systems

WhatsApp Cloud API and/or Meta APIs

Backend systems (Node.js or Python, PostgreSQL, queues, webhooks)

AI integrations (LLMs, RAG, embeddings, prompt engineering)

Production-grade system architecture


Do not apply if your experience is limited to WordPress, basic React apps, or simple chatbots.


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Scope (Phase 1 – Paid Pilot)

Phase 1 (6–8 weeks):

Convert the existing MVP UI into a production-ready frontend

Build a real backend foundation

Implement at least one real messaging channel

Implement AI reply logic with conversation memory

Deliver a clean admin and seller dashboard

Deployment and technical documentation


Phase 2 (Long-Term):

Scale additional messaging channels

Improve AI automation and intelligence

Performance, reliability, and security hardening

Regional expansion


We are open to long-term collaboration.


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Design Expectations

Premium SaaS UI (not generic dashboards)

Strong UX for sellers with speed and clarity

Modern color systems, glassmorphism, clean typography

Fully mobile-responsive


If you have Figma, Dribbble, or Behance work, please include it.


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Budget

We are not looking for the cheapest option.

Phase 1 pilot budget: USD 5,000 – 15,000+ depending on team and scope

Long-term engagement possible

Clear milestones and structured payments


If you bring strong value and experience, the budget is flexible.


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How to Apply

To be considered, please include:

1. A short introduction (individual or team)


2. Two to three relevant SaaS projects (links required)


3. Your high-level technical approach


4. Your role (designer, backend, full-stack, AI)


5. Your availability and timezone



Applications without real project examples will not be considered.


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Why This Is a Strong Opportunity

A real startup, not a one-off freelance job

Founder-led with a clear long-term vision

A defined roadmap and growth plan

Opportunity for extended collaboration

Building real infrastructure, not gimmicks


If you are serious about AI, SaaS, and building real products, this project is for you.