Multi-Platform AI Chatbot Integration
Budget: $250 – $750 NZD
I already have Chatwoot, n8n, Twilio, Google Workspace, Invoice Ninja, and the relevant API keys ready to go—I now need an experienced no-code / low-code developer to wire everything together so the bot feels native on every channel, with the website experience taking top priority.
Core functionality
• Train the bot on our internal knowledge base so it can confidently answer questions about our service offerings and pricing.
• Route anything it cannot solve into Chatwoot, automatically opening a ticket and passing the full conversation.
• When a customer asks to book, the bot should propose available slots and create the appointment directly in Google Calendar, while capturing the guest’s details in Google Contacts and sending a confirmation from Gmail.
• Collect contact information on every interaction and sync it with Invoice Ninja so our client records stay up to date.
• Handle SMS and basic voice intake through Twilio, mirroring the same logic as chat.
• Build the automations and webhooks in n8n so we can modify or extend the flows later without touching code.
Deliverables
1. Deployed chatbot widgets for Website, Facebook, WhatsApp, SMS, and voice.
2. n8n workflows (fully commented) covering ticket creation, calendar booking, data sync, and fallback escalation.
3. Chatwoot configuration including tags, inboxes, and canned replies aligned with the bot’s intents.
4. A concise hand-off guide and a short walk-through call so my team can maintain everything.
Acceptance criteria
• Correct, real-time answers for at least 90 % of tested queries on services and pricing.
• Ticket, calendar, and contact actions fire within five seconds of user intent.
• Data consistency verified between Google Contacts and Invoice Ninja after sync.
If you have prior experience combining Chatwoot, n8n, and Twilio—or have built similar multichannel bots—let’s get this live.
Core functionality
• Train the bot on our internal knowledge base so it can confidently answer questions about our service offerings and pricing.
• Route anything it cannot solve into Chatwoot, automatically opening a ticket and passing the full conversation.
• When a customer asks to book, the bot should propose available slots and create the appointment directly in Google Calendar, while capturing the guest’s details in Google Contacts and sending a confirmation from Gmail.
• Collect contact information on every interaction and sync it with Invoice Ninja so our client records stay up to date.
• Handle SMS and basic voice intake through Twilio, mirroring the same logic as chat.
• Build the automations and webhooks in n8n so we can modify or extend the flows later without touching code.
Deliverables
1. Deployed chatbot widgets for Website, Facebook, WhatsApp, SMS, and voice.
2. n8n workflows (fully commented) covering ticket creation, calendar booking, data sync, and fallback escalation.
3. Chatwoot configuration including tags, inboxes, and canned replies aligned with the bot’s intents.
4. A concise hand-off guide and a short walk-through call so my team can maintain everything.
Acceptance criteria
• Correct, real-time answers for at least 90 % of tested queries on services and pricing.
• Ticket, calendar, and contact actions fire within five seconds of user intent.
• Data consistency verified between Google Contacts and Invoice Ninja after sync.
If you have prior experience combining Chatwoot, n8n, and Twilio—or have built similar multichannel bots—let’s get this live.