Immigration Consultancy Lead Handling Chatbot

Job ID: 40016707

Budget: ₹1,500 – ₹12,500 INR

Project: WhatsApp/Instagram Lead Handling Chatbot for an Immigration & Visa Consultancy
About Us
We are a visa and immigration consultancy based in a Tier-3 city in India. We handle study visas, tourist visas, work permits, IELTS/PTE training, and full-cycle immigration support.
Most of our leads come from Instagram and Facebook campaigns.
We now want to build a smart, English-speaking chatbot to handle our initial inquiries and improve lead conversion.

Project Goal
To create a WhatsApp/Instagram chatbot that can automatically engage new leads, qualify them, collect essential information, and guide them through our immigration service offerings.
The chatbot will be trained using datasets we provide, and should respond exactly in the tone/style we instruct.

Key Requirements (Categorized)
1. Platform & Integration
Must integrate with:


WhatsApp Business API (Cloud API preferred)


Or whatsapp connection through N8N ( cheaper version)


Should support integration via:


Meta Cloud API


OR third-party tools (e.g., Gupshup, Wati, 360Dialog,n8n)


Should allow one user seat initially (cost-effective setup)



2. Conversation Capabilities
Chatbot should communicate only in Hinglish (Most Important)


Must follow strict training datasets that we provide.


Should:


Greet leads


Ask basic qualification questions


Explain our services clearly (study, tourist, IELTS, PTE, PR options)


Answer FAQs


Collect lead details (Name, Email, Phone, Country Preference, Academics)


Book appointments or send enquiry to human agent
The datasets and trainings from past hats will be provided.


Should hand over to a human agent seamlessly when required.



3. Admin Controls & Training
We must be able to:


Upload custom training data


Add/update FAQs easily


Create multiple “flows” (Study visa, Tourist visa, IELTS inquiry, etc.)


Correct chatbot responses


Bot must follow our exact tone and sales approach.



4. Budget & Efficiency
Must be cost-friendly, ideally with:


One-seat solution


Low monthly service fee


Should avoid unnecessary enterprise-level pricing.



5. Technical Expectations
Chatbot to use AI/NLP (any affordable engine is fine—OpenAI, Dialogflow, Rasa, Botpress, etc.)


Should support:


Analytics


Conversation logs


Lead export


API webhook support
Connect with CRM as a possibility


100% mobile-friendly admin pane or pc friendly



6. Deliverables
Fully functional chatbot connected to WhatsApp & Instagram


Admin panel + training dashboard


Setup of Meta developer API (if needed)


Documentation + one-time training on usage


30 days support after completion



Who We Are Looking For
Someone experienced with WhatsApp APIs, chatbot development, and NLP


Experience with Immigration or lead-generation bots is a plus


Should understand sales psychology for Indian Tier-3 audiences


Must deliver a simple, clean, low-maintenance solution



To Apply, Please Provide:
Examples of previous WhatsApp/Instagram chatbots you’ve built


Recommended platform (Dialogflow, Botpress, Rasa, Wati API, or platform of your choice etc.)


A clear timeline


Budget & ongoing cost estimate



Additional Context for Developers
We are a fast-growing visa consultancy, and this chatbot will help us manage:
High-volume social-media leads


Initial qualification


Faster conversions


We will supply all datasets needed.