GCC-AI Chatbot Development

Job ID: 39616171

Budget: $250 – $750 USD

I'm looking for an experienced AI developer to create a hyperlocal customer service chatbot for the Kuwaiti market. This bot will be pivotal in enhancing customer interactions on WhatsApp.

Key Requirements:

- Language Proficiency: The bot must understand and respond in Kuwaiti Arabic dialect.
- Interaction Modes: Support both voice and text.
- Cultural Relevance: Provide culturally aware responses.
- Customer Service Focus: Handle product inquiries, order tracking, and technical support.
- Response Types: Utilize a mix of predetermined and dynamic, AI-generated answers.
- Platform Integration: Seamlessly integrate with WhatsApp.

Ideal Skills & Experience:

- Expertise in AI and chatbot development.
- Proficiency in Arabic, specifically Kuwaiti dialect.
- Experience with WhatsApp Business API.
- Strong understanding of customer service protocols and requirements.
- Prior experience in developing culturally adapted AI solutions for the GCC region.

Please provide examples of previous work and a clear plan for development.