Fix BotCommerce WhatsApp Flow Sync
Budget: ₹750 – ₹1,250 INR
I have a BotCommerce (PlanifyX) workspace where the WhatsApp Cloud API is already connected, the AI Agent is live, a Welcome Flow exists, and trigger keywords are in place. Unfortunately, none of it launches because the flows never reach the user. Numbers occasionally appear as “Non Exists,” and Meta keeps returning Error #200 (permission).
My main headache is flow mapping and general troubleshooting. I have already:
• checked every trigger keyword,
• reviewed and re-saved the Welcome Flow, and
• disconnected / reconnected the WhatsApp Cloud API.
Despite that, backend sync issues continue to block the Flow assignment, so the Welcome Flow never fires. I need someone who has previously worked inside BotCommerce or PlanifyX and can:
1. trace why the backend is not syncing the assigned Flow to WhatsApp,
2. resolve the Meta permission (#200) so numbers validate correctly,
3. confirm the Cloud API integration is clean and that test messages actually reach the bot,
4. hand back a working Welcome Flow plus clear notes on what was changed.
I will accept the job as complete once a fresh WhatsApp session reliably triggers the Welcome Flow on first contact and the Meta dashboard shows no related errors.
My main headache is flow mapping and general troubleshooting. I have already:
• checked every trigger keyword,
• reviewed and re-saved the Welcome Flow, and
• disconnected / reconnected the WhatsApp Cloud API.
Despite that, backend sync issues continue to block the Flow assignment, so the Welcome Flow never fires. I need someone who has previously worked inside BotCommerce or PlanifyX and can:
1. trace why the backend is not syncing the assigned Flow to WhatsApp,
2. resolve the Meta permission (#200) so numbers validate correctly,
3. confirm the Cloud API integration is clean and that test messages actually reach the bot,
4. hand back a working Welcome Flow plus clear notes on what was changed.
I will accept the job as complete once a fresh WhatsApp session reliably triggers the Welcome Flow on first contact and the Meta dashboard shows no related errors.