AI-Driven Customer Retention System - 25/08/2025 07:12 EDT

I need an AI system to enhance customer retention, primarily targeting social media, specifically Instagram. The system should also integrate with email and SMS channels.

Key Features:
- Personalized recommendations
- Automated follow-up messages
- Customer behavior analytics
- AI / Predictive modeling
- CRM / Automation integration
- Dashboard / Reporting
- Multi-channel messaging capabilities

Ideal Skills and Experience:
- Expertise in AI & ML
- Experience with CRM systems
- Strong analytics background
- Proficient in multi-channel messaging platforms
- Skilled in dashboard/reporting tool development

Please provide relevant experience and approach in your application.